Privacy Policy

Last updated: July 2025

1. Overview

This Privacy Policy explains how Smuves (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use Smuves.

2. What Information We Collect

• Account Data: name, email, password (hashed)

• Usage Data: IP address, browser type, device info

• Cookies: for session management and analytics

• Third-Party Integrations: data shared with services like Stripe, HubSpot, or analytics tools

3. How We Use Your Information

We use your data to:

• Provide and improve the service

• Respond to support requests

• Send system notifications

• Analyze usage trends

• Comply with legal obligations

4. Legal Basis (GDPR)

We process your data based on:

• Your consent (e.g., for cookies or marketing)

• Contractual necessity (e.g., to manage your account)

• Legitimate interests (e.g., improving the product)

• Legal obligation

5. Data Sharing

We may share your information with trusted third-party services like:

• Payment processors (e.g., Stripe)

• CRM or email tools (e.g., HubSpot)

• Analytics providers (e.g., Google Analytics)

We never sell your data.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above or as required by law.

7. Your Rights

Depending on your location, you have rights to:

• Access, correct, or delete your data

• Object to or restrict processing

• Withdraw consent at any time

• File a complaint with a data authority

8. Cookies

We use cookies for authentication, session handling, and analytics. You may reject cookies via your browser settings or cookie banner.

9. Security

We implement appropriate technical and organizational measures to protect your data.

10. International Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We use safeguards such as Standard Contractual Clauses when required.

11. Contact

Questions? Email us at support@smuves.com